Episode 207 ICs vs Employees for your travel business

CEO Mindset

Jan 14

About the Guests:

Madeline Steuber is the driving force behind Steuber Travel Group. Her approach encompasses a meticulous focus on client segments, reflecting her deep understanding of customer profiles and travel aspirations.

Kaleigh Kirkpatrick is the Founder and Principal Travel Designer of The Shameless Tourist, a boutique luxury travel agency redefining bespoke travel with extraordinary, personalized experiences.

Summary:

Joining Whitney this week are two star travel business owners, Madeline Steuber & Kaleigh Kirkpatrick, to delve into the intricate balance between hiring independent contractors (ICs) and employees for business growth. The discussion covers the benefits and challenges of both models, the importance of mentorship, and practical strategies for managing and integrating diverse team structures. Each guest shares personal insights and experiences, offering invaluable advice for travel advisors aiming to expand their businesses effectively.

Key Takeaways:

Why hiring employees doesn’t always = more free time…unless you are strategic
How to approach employee mentorship based on the diverse needs and learning styles of team members
Various roles to hire for and how they can help achieve different goals

Related Episodes:

🎧 Episode 120: On knowing when to hire and how to find the right person for your business

🎧 Ep 194 Finding candidates, hiring, training, delegating...and everything in between

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Whitney Shindelar

Undiscovered Sunsets was a long time in the making, even if I myself didn’t realize it. During my time at the University of Northern Iowa, I studied abroad in New Zealand. Upon graduating, I bought a one-way ticket to France, lived with a French family and studied with classmates from Turkey, China, Russia, Germany, Italy, and everywhere in between. In 2010 I began teaching English as a foreign language. This job quickly took me to China, where English teachers were in high demand and within three years, I began working in a 5-star hotel, speaking Mandarin throughout most of my day. In total, I lived abroad for 7 years.

I consider Undiscovered Sunsets to be the perfect mélange of my personal experience traveling the world and my professional experience working in the hospitality industry.

I look forward to designing your next adventure!