Episode 154: Shop Talk: Year End and Beginning Reflections and Goals

CEO Mindset

Jan 8

About the Hosts:

Whitney and Brianna are the owners of Masters in Travel, in addition to their own travel agencies. They have both been working in the travel industry for over seven years, and enjoy bringing their passion for travel and experience as entrepreneurs to the Masters in Travel community.

Summary:

In this episode of the Masters in Travel podcast, Whitney and Brianna discuss their end-of-year reflections and goals for the upcoming year. Get tips on the importance of journaling and reflecting on client feedback, plus hear their experiences with time-consuming tasks and the need to delegate or eliminate them. Lastly, they talk about the significance of setting goals and tracking key performance indicators (KPIs) to measure progress. Start your new year off strong with this informative episode!

Key Takeaways:

Learn how to identify time-consuming tasks and delegate or eliminate them
Discover how to set goals and track KPIs to measure progress and make informed decisions
Focus on refining your client experience and attracting the right type of clients through effective branding and copywriting

Related Episodes:

🎧 Episode 11 How to set goals and measure success in your travel business

🎧 Episode 74 A Travel Advisor’s Mindset: Imposter Syndrome, Comparisonitis, & Our Internal Dialogue

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Whitney Shindelar

Undiscovered Sunsets was a long time in the making, even if I myself didn’t realize it. During my time at the University of Northern Iowa, I studied abroad in New Zealand. Upon graduating, I bought a one-way ticket to France, lived with a French family and studied with classmates from Turkey, China, Russia, Germany, Italy, and everywhere in between. In 2010 I began teaching English as a foreign language. This job quickly took me to China, where English teachers were in high demand and within three years, I began working in a 5-star hotel, speaking Mandarin throughout most of my day. In total, I lived abroad for 7 years.

I consider Undiscovered Sunsets to be the perfect mélange of my personal experience traveling the world and my professional experience working in the hospitality industry.

I look forward to designing your next adventure!